Microsoft Office

MS Office Suite

Microsoft Office is an office suite of desktop applications, servers and services for Microsoft Windows and OS X operating systems.

The MITC Training Academy PC Support aims to equip students with the skills and knowledge required to assist in the implementation of IT activities with or without supervision, depending on the level of the task undertaken...

PC Engineering

Computer Engineering

PC engineers, generally referred to as hardware engineers, are specialists in the internal electronic components of personal computer systems and provide technical support.

The qualification gained will provide the basis for further development of the student into specialist and junior management areas in the field of Information Technology...

PC Support

Computer Support

The MITC Training Academy PC Support aims to equip students with the skills and knowledge required to assist in the implementation of IT activities with or without supervision, depending on the level of the task undertaken. The qualification will provide the basis for further development of the student into specialist and junior management areas in the field of Information Technology.

Business Analysis

Business Analyst Program

Business analysis is a research of identifying business needs and determining solutions to business problems. Solutions often include a software-systems development component, but may also consist of process improvement, organizational change or strategic planning and policy development.

The person who carries out this task is called a business analyst or simply BA.

Business Concept of IT

Computer Literacy

An idea for business that includes basic information such as the service or product, the target demographic, and a unique selling proposition that gives a company an advantage over competitors.

A business concept may involve a new product or simply a novel approach to marketing or delivering an existing product. Once a concept is developed, it is incorporated into a business plan...

IT Technical Support

IT Tech Support Software

IT Technical Support refers to an extreme excess of services by which enterprises provide assistance to users of technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods.

In general, technical support services attempt to help the user solve specific problems with a product rather than providing training, customization, or other support services.

Telecoms Network Operations

Operations and Business Support Systems

A comprehensive Network and Operations Planning approach addresses the inefficiencies and delays that plague network deployments.

It enables coordination within the carrier and with external partners (e.g. equipment suppliers, turf vendors, other carriers) by providing a framework to dynamically meet the demands in crucial areas.